Priority access to expert engineers and preventive maintenance that keeps your platform running.
Flexible service agreements with defined costs over 2–3 years — no surprises.
From installation and verification to relocation, refurbishment and consumables.
medlabdia is your trusted, independent partner for liquid handler service across Life Science, Diagnostics and Medical laboratories. One partner for service agreements, preventive maintenance, verification, pre-owned instruments and compatible consumables — for Hamilton, TECAN and Dynex systems.
Expert, independent support for the most widely used automated liquid handling and diagnostic platforms.
From installation to relocation — covering every stage of your instrument’s life, for every system we support.
Scheduled inspections, module checks and documentation to keep your platform productive and minimise unplanned downtime.
Flexible Standard, Full Cover and Premium Cover options for predictable cost control and priority engineer access.
Professional setup, traceable performance verification, volume calibration and compliance-ready documentation.
Decommissioning, transport coordination, reinstallation and full performance re-verification at the new site.
Tested, performance-verified refurbished STAR, STARlet, EVO and Dynex systems at a fraction of new cost.
Filtered and non-filtered tips supplied conveniently alongside your service contract.
Priority access to expert service — from basic pay-per-use support to all-inclusive protection.
| Feature | Standard | Full Cover | Premium Cover |
|---|---|---|---|
| All labor, travel & expenses | ✓ | ✓ | ✓ |
| Preventive maintenance / year | On request | ✓ | ✓ |
| Volume verification | On request | ✓ | ✓ |
| Response time | Not available | 2nd BD | 1st BD* |
| Full documentation | ✓ | ✓ | ✓ |
| Common spare parts** | — | ✓ | ✓ |
| Defined cost budgeting | — | ✓ | ✓ |
* 1st BD response is the desired target; 2nd BD guaranteed. | ** Accessories, modules and 96/384 Multi-Probe Heads not included.
medlabdia supplies high-quality consumables fully compatible with Hamilton, TECAN and Dynex pipetting technology — a reliable, cost-effective alternative to OEM consumables, delivered conveniently alongside your service contract.
Access high-quality refurbished Hamilton, TECAN and Dynex systems — fully tested and verified at a fraction of new instrument cost. Every system is refurbished to OEM standards and performance-verified before delivery.
Priority access to expert service engineers for your liquid handling platforms.
From installation and verification to relocation and refurbishment.
Service agreements and consumables supply to simplify budgeting and operations.
Firststrasse 8
8835 Feusisberg
Switzerland
+41 44 797 54 40
sales@medlabdia.com
Kurt-Schumacher-Ring 42a
64572 Büttelborn
Germany
+49 6151 277 66 53
sales@medlabdia.com
Units 5 & 6, Stiltz Building
6 Ledson Road, Roundthorn Industrial Estate
Manchester M23 9GP, United Kingdom
+49 6151 277 66 53
sales@medlabdia.com
Talk to our independent service team about agreements, preventive maintenance, refurbished systems and compatible consumables for your Hamilton, TECAN or Dynex platform.
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